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Privacy and Cookie Policy

Effective Date: February 2026

1. Introduction and Data Controller

SarahandBendrix.com (the “Site”, “we”, “our”, or “us”) is committed to protecting the privacy of its visitors and professional customers worldwide. This policy describes how we handle personal information in compliance with global standards, including GDPR (EU) and CCPA/CPRA (USA).

Data Controller: SARAHANDBENDRIX LLC 120 Madeira Dr NE, Suite 219, Albuquerque, NM 87108, USA. Privacy Contact Email: info@sarahandbendrix.com

2. What Personal Data We Collect

We collect information necessary to provide wholesale aesthetic solutions and ensure regulatory compliance:

  • Identification & Professional Data: Name, email, telephone, and professional medical licenses/certifications (required for B2B verification).

  • Shipping & Billing Data: Physical addresses for international export and invoicing.

  • Payment Data: Processed via secure third-party gateways (e.g., Stripe, PayPal). We do not store full credit card details on our servers.

  • Technical Data: IP address, browser type, and navigation patterns via cookies.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process data under these grounds:

  • Contractual Necessity: To process and ship your medical supplies.

  • Legal Obligation: To verify professional licenses and comply with export/tax laws.

  • Legitimate Interest: To improve site security and analyze B2B market trends.

  • Consent: For marketing communications (newsletter), which can be withdrawn at any time.

4. International Data Transfers (USA & South Korea)

By using our Site, you acknowledge that your personal data will be transferred to and processed in:

  1. The United States: Where our administrative headquarters and servers are located.

  2. South Korea: Where our fulfillment center is located, for the purpose of picking, packing, and global shipping. We implement Standard Contractual Clauses (SCCs) to ensure your data receives an adequate level of protection regardless of the processing location.

5. Your Rights

  • EEA Residents (GDPR): You have the right to access, rectify, erase (“Right to be Forgotten”), or restrict the processing of your data. You may also object to profiling and request data portability.

  • California Residents (CCPA): You have the right to “Know” what data is collected, “Delete” your info, and “Opt-Out” of the sale or sharing of personal information.

  • Exercise your rights: Email us at info@sarahandbendrix.com.

6. Cookie Policy

We use cookies to enhance your B2B experience.

  • Essential Cookies: Required for login and shopping cart functionality (No consent required).

  • Analytical Cookies: Help us understand site traffic (Anonymized).

  • Marketing Cookies: Used for targeted professional offers (Consent required via banner).

You can manage your preferences through our Cookie Banner or your browser settings.

7. Data Retention & Security

We retain professional verification documents (medical licenses) only as long as necessary to maintain your “Verified Professional” status. We use industry-standard encryption (SSL/TLS) to protect all data transmissions.

 

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