PERGUNTAS FREQUENTES

We offer convenient payment options to make your shopping experience hassle-free. You can choose from the following payment methods:

1. Bank Transfer: Make your payment directly from your bank account to ours. Simply select the bank transfer option at checkout, and we will provide you with the necessary details to complete the transfer.

2. Cryptocurrency: Embrace the future of finance by paying with cryptocurrency. We accept a variety of digital currencies, including Bitcoin, Ethereum, and Litecoin. Select the cryptocurrency option at checkout and follow the instructions to complete your payment securely.

3. Credit Card: Pay with ease using your credit card. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Simply enter your card details at checkout, and your payment will be processed securely through our payment gateway.

Enjoy the flexibility and security of our payment options, and shop with confidence knowing that your transactions are protected. If you have any questions or need assistance with payment, feel free to contact our customer support team for assistance.

We offer flexible shipping options to ensure your orders reach you in a timely and cost-effective manner. Choose from the following shipping methods:

1. Express Shipping with FedEx or DHL: Need your items quickly? Opt for our express shipping service with FedEx or DHL for fast and reliable delivery. Enjoy expedited shipping times and real-time tracking updates to keep you informed every step of the way.

2. Standard Shipping: For a more economical option, select our standard shipping service. We work with trusted carriers to deliver your packages safely and affordably. While delivery times may be slightly longer compared to express shipping, rest assured that your order will still arrive promptly.

Experience convenience and peace of mind with our shipping options, tailored to suit your needs and budget. Should you have any questions or special requests regarding shipping, please don't hesitate to reach out to our customer support team for assistance.

At our shop, we stand behind the quality and integrity of our international beauty products. While we strive to ensure that every item we ship meets the highest standards, we understand that unexpected issues may arise during transit. That's why we offer a refund guarantee in the event that your products are damaged or lost during shipping.

If you receive damaged or missing items, please contact our customer support team within 7 days of receiving your order. We will guide you through the process of submitting a refund request and provide you with a full refund of the purchase price, including any applicable shipping fees.

To initiate a refund request, please provide us with clear photographic evidence of the damage or loss, along with your order details. Once we have verified the issue, we will process your refund promptly and efficiently.

Please note that our refund guarantee applies only to products that are damaged or lost during shipping. We are unable to offer refunds for any other reasons, including dissatisfaction with the product itself. Additionally, certain conditions and exclusions may apply.

For more information about our refund policy or to submit a refund request, please contact our customer support team via email. We are here to assist you and ensure your satisfaction with every purchase you make from us. Shop with confidence and discover the best in international beauty products today!